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For the first time upgrade, members are required to provide all the necessary documents for verification purposes. After the verification is complete, the membership status will be updated into the system within 3 working days.
The verification steps are as follows:
- Verify Profile Details (Full name, Phone number and Email Address)
- Verify Game Account Activity (Betting Style, Deposit & Withdraw Activity)
Should there be any suspicious or abnormal activities during the 3-day verification period, the management reserves the right to reject the qualification to upgrade.
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VIP Privilege can be enjoyed immediately after upgrading to the next tier level and it will preserve for lifetime.
In order to retain your membership status, members are required to achieve the same requirement within a single quarter.
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All VIP status upgrade invitations will be sent out by Enjoy11 VIP Department.
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Enjoy11 reserves the right to remove members’ account VIP Privilege, and to downgrade the VIP levers or even terminate any accounts it deems to have any suspicious or abnormal activities at any time without any prior notice.
Every membership status subject to downgrade based on the account activities.
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Enjoy11 management decisions are final.
